Louisiana Department of Children & Family Services
Services include the assessment of families who apply to adopt, matching available children with available homes, preparing children for placement, and providing services to our adoptive children and families before, during, and after placement is made to include provisions of adoption subsidy services to eligible families.
DCFS is working to keep children safe, helping individuals and families become self-sufficient, and providing safe refuge during disasters.
We care for the well-being and safety of Louisiana's people.
Treating all people with dignity, compassion and respect, while providing services with integrity.
Services and information
- Traditional Foster Care
- Emergency Foster Care
- Respite Foster Care
- Adoption
- Other
Requirements to become a foster parent
You're never alone when you foster as you work as part of a professional team. Louisiana’s Department of Children and Family Services partners with many organizations to help support foster children and the families that care for them.
The collaborative Foster Caregiver Mentor Program encourages peer relationships between foster families. It's an effective way for new resource parents to meet with more experienced caregivers and get advice.
Your local DCFS also has plenty of resources online, including parent handbooks, contact information, and emergency service information. You can learn more about child welfare agencies and how to become a foster parent.
A child-placing agency is always there for you, providing support in times of crisis or even when you have questions. Don't forget about the case worker, who you can contact if you feel lost.
Working with the birth parents is another part of a foster parent's job. However, you don't have to simply contact them to set up visitations and calls. Co-parenting with them is often best for the child, and it can make your job easier.
Ratings and Reviews
Average user rating
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Nov 10, 2020
No one answers the phone. Then when I complained to the people in the Alexandria Louisiana office. The women were very rude and had passive nonchalant attitudes towards my problems
Aug 13, 2020
Don't try using this number. I've tried contacting their customer support office for 3 days in a row by either phone or messages and I cannot get through to anyone. I will be contacting my state representative and governor's office to file a complaint. I suggest everyone who is having an issue do the same.
Jun 16, 2020
For what ever it's worth this automation number is not worth S____ I tried to speak to a person pressed all the right numbers to be put in to a loop never speaking to no one then I tried the local number which is the wrong number to new Iberia location to make it worst there location is on the most out skirt region of the city making it hard for those with out transportation no where near those with need of food stamps they should be relocated in the middle of downloader to those in need of their services now I'm mad as heck and need to speak to some one
May 18, 2020
I keep trying to get a hold of someone and the automated system keeps hanging up on me when I punch in the head of household information. It's so frustrating
Mar 31, 2020
Have tried multiple time to have the incorrect information that was added to my DCFS account! Apparently a child isn't considered and being laid off is a form of income! All emails and questions submitted have been ignored! Now they are issuing snap amounts but have lowered mine again for the 3rd time this month with no notice or reason, March 2020, so I wont receive the actual amount my child and myself should receive! Both reports of change have been pending for 2 weeks!! My benefit amount was lowered after I filed a complaint that still hasn't been answered!!!!!