Hillcrest Family Services

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Contact Information

2005 Asbury Road
Dubuque, IA 52001
United States

Online Contact Form
DayHours
Monday 8 AM-4:30 PM
Tuesday 8 AM-4:30 PM
Wednesday 8 AM-4:30 PM
Thursday 8 AM-4:30 PM
Friday 8 AM-4:30 PM
Saturday Closed
Sunday Closed

Children need families for a better life. It’s really as simple as that. But there is nothing simple when it comes to the complexities of adoption. That’s where Hillcrest Family Services fits in. We’ve helped facilitate the adoption process for thousand of families by making the lives of thousands of children so much better. Regardless if it’s domestic, international or independent adoptions, there are so many different types and forms, each with their own details and complexities, that you’ll need Hillcrest’s adoption experts to navigate the legal process, the details and the paperwork. Hillcrest is licensed for adoptions in both Iowa and Wisconsin and Interccounty Adoption Accreditation and Maintenance Entity (IAAME) accredited to assist with international adoptions.


Services and information

  • Adoption
  • Other

Requirements to become a foster parent

Many new parents are worried they'll be on their own if they decide to foster. That's not true; you have tons of support on your side.

You have the Iowa Department of Human Services (DHS). Your local DHS recruits and approves families for fostering and adoption. They also place children with approved parents.

The Iowa Foster & Adoptive Parents Association has handbooks, contact phone numbers, information on training and case plans, useful PDFs for foster parents, and more online.

You also have your local child-placing agency for assistance. They're licensed and approved to train parents and place children in homes. You can find information on how to navigate the legal system or tips for working with birth parents, for example.

Many state non-profits dedicate themselves to assisting foster youth and the families caring for them. They may help with basic care, such as clothing or food, or educate parents on specific topics.


Ratings and Reviews

Average user rating

3.9 / 5
Rating breakdown
5
4
3
2
1
If you have an experience with this agency, please write a review.
Brenda Burkart
Mar 30, 2022

Was late 10 minutes and had to reschedule

Rating: 5

WILLIAM KAISER (DollaBill)
Sep 13, 2021

Always helpful with any situation. If the don't have the answer or resources your looking for, then they go above and beyond to lead you in the right direction!!

Rating: 5

Derrick Palmer
Apr 04, 2021

I was a resident there in the mid 90s and i have to say that they helped me out in more ways than one. They taught me responsibility and respect and not hard core discipline but a good old fashioned time-out and you know what it's a lesson that you know that they do it because they care and want what's best for you. I will never forget my 5 favorite staff for as long as i remember they are as follows: Kent Nelson, Judy Nelson and Brett And Julie and steve foster. And the pastor was cool as well Rocky. The people that knock this place please realize they do things to keep kids off the street and out of trouble and out of juvenile detention and if they're old enough to be adults jail. I give them all the respect in the world because they know it's hard to deal with kids but believe me they'll make a come through because I'm one that was like that.

Rating: 5

Calvin Belton
Jun 03, 2020

Please do not go to this clinic!!! My teenage girl was in desperate need of medication. We tried for over six months of failed appointments until finally having to move on to someone who actually was willing to help us. Every appointment we made, we showed up on time, and every time they would either act like they had no idea that they knew that it was scheduled or they had cancelled the appointment without telling us!??

Rating: 1

H M
Oct 15, 2019

Son was there a few months, they started decreasing all meds he was on for years, he of course reacted to it and started acting out again then they claim “we can’t handle him” first we were given a 10 day discharge then they called on day 3 of the 10 days and said we had to get him immediately or dhs would be notified and they will press charges for child abandonment. We live 6 hrs away. Very inexperienced staff at malitore house. Find help elsewhere if at all possible.

Rating: 1