Hillcrest Family Services

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Contact Information

2005 Asbury Road
Dubuque, IA 52001
United States

Online Contact Form
DayHours
Monday 8 AM-4:30 PM
Tuesday 8 AM-4:30 PM
Wednesday 8 AM-4:30 PM
Thursday 8 AM-4:30 PM
Friday 8 AM-4:30 PM
Saturday Closed
Sunday Closed

Children need families for a better life. It’s really as simple as that. But there is nothing simple when it comes to the complexities of adoption. That’s where Hillcrest Family Services fits in. We’ve helped facilitate the adoption process for thousand of families by making the lives of thousands of children so much better. Regardless if it’s domestic, international or independent adoptions, there are so many different types and forms, each with their own details and complexities, that you’ll need Hillcrest’s adoption experts to navigate the legal process, the details and the paperwork. Hillcrest is licensed for adoptions in both Iowa and Wisconsin and Interccounty Adoption Accreditation and Maintenance Entity (IAAME) accredited to assist with international adoptions.


Services and information

  • Adoption
  • Other

Requirements to become a foster parent

Many new parents are worried they'll be on their own if they decide to foster. That's not true; you have tons of support on your side.

You have the Iowa Department of Human Services (DHS). Your local DHS recruits and approves families for fostering and adoption. They also place children with approved parents.

The Iowa Foster & Adoptive Parents Association has handbooks, contact phone numbers, information on training and case plans, useful PDFs for foster parents, and more online.

You also have your local child-placing agency for assistance. They're licensed and approved to train parents and place children in homes. You can find information on how to navigate the legal system or tips for working with birth parents, for example.

Many state non-profits dedicate themselves to assisting foster youth and the families caring for them. They may help with basic care, such as clothing or food, or educate parents on specific topics.


Ratings and Reviews

Average user rating

3.9 / 5
Rating breakdown
5
4
3
2
1
If you have an experience with this agency, please write a review.
Lee Dicristo
May 27, 2023

Sarajayne and becky go above and beyond their job description. Whether I'm having an up or down day they make me feel welcomed and safe. The wellness center is a great place to come to.

Rating: 5

Trina Brauhn
May 01, 2023

Very clean,Fast and very comfortable atmosphere,and Professional friendly staff

Rating: 5

John Kressig
Apr 26, 2023

Just went out to drop off some paperwork

Rating: 1

Michelle Oconnor
Mar 20, 2023

The staff was really helpful to me it was nice to have help right away when I needed it I was very depressed and

Rating: 5

Randy Cearny (Video Addict)
Feb 20, 2023

Because they change address since I posted this review, it no longer shows. But I feel its important so I will make sure people see it. Thanks.
Each time you go in its a new therapist. No one will work there for over a few months it seems. So they set you 1 month out for next appointments when it should be 4-6. They won't give you refills on meds over that 30 days so you are required to come back. Now they have you on a lottery call in system. In order to get your next appointment you gotta call in on a certain week and the first ones get appointments and the losers have to call back in 2 more weeks. Lately they changed locations and didn't care to tell me, while already having to deal with a dead battery and being stressed out trying to find the new place after finding the sign on the door, they called and started hassling me on the phone for being late. They basically told me I have 4 minutes to get there or I will need to go through the whole lottery cycle again. Considering I am being treated for anxiety, this has only made it worse. Now I don't feel comfortable going there, and will go through heavy nasty withdrawal coming off the medicine they put me on. If you are looking for mental health care, seek other care. Hillcrest will only make it worse.

Rating: 1