Hillcrest Family Services

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Contact Information

2005 Asbury Road
Dubuque, IA 52001
United States

Online Contact Form
DayHours
Monday 8 AM-4:30 PM
Tuesday 8 AM-4:30 PM
Wednesday 8 AM-4:30 PM
Thursday 8 AM-4:30 PM
Friday 8 AM-4:30 PM
Saturday Closed
Sunday Closed

Children need families for a better life. It’s really as simple as that. But there is nothing simple when it comes to the complexities of adoption. That’s where Hillcrest Family Services fits in. We’ve helped facilitate the adoption process for thousand of families by making the lives of thousands of children so much better. Regardless if it’s domestic, international or independent adoptions, there are so many different types and forms, each with their own details and complexities, that you’ll need Hillcrest’s adoption experts to navigate the legal process, the details and the paperwork. Hillcrest is licensed for adoptions in both Iowa and Wisconsin and Interccounty Adoption Accreditation and Maintenance Entity (IAAME) accredited to assist with international adoptions.


Services and information

  • Adoption
  • Other

Requirements to become a foster parent

Many new parents are worried they'll be on their own if they decide to foster. That's not true; you have tons of support on your side.

You have the Iowa Department of Human Services (DHS). Your local DHS recruits and approves families for fostering and adoption. They also place children with approved parents.

The Iowa Foster & Adoptive Parents Association has handbooks, contact phone numbers, information on training and case plans, useful PDFs for foster parents, and more online.

You also have your local child-placing agency for assistance. They're licensed and approved to train parents and place children in homes. You can find information on how to navigate the legal system or tips for working with birth parents, for example.

Many state non-profits dedicate themselves to assisting foster youth and the families caring for them. They may help with basic care, such as clothing or food, or educate parents on specific topics.


Ratings and Reviews

Average user rating

3.9 / 5
Rating breakdown
5
4
3
2
1
If you have an experience with this agency, please write a review.
Ashley Kasparek
Oct 24, 2022

Everyone was so nice and helpful never felt uncomfortable or judged 1 time!

Rating: 5

Marcus Bridgeforth
Sep 19, 2022

Seems like it takes forever to get the simplest things done. Case workers change without notice.

Rating: 3

Misty Brookhart
Sep 03, 2022

Failed to communicate or provide assistance other than one monthly phone call. When seeking help about my frustrations I was laughed at and not taken seriously. Was told they would get someone to help but didn't follow through. My son has moderate intellectual disability resulting in inappropriate outbursts leading to my daughter and I being assaulted and they force us to stay locked in our rooms and offer no help. We are repeatedly ignored and no services provided forcing me to deal with it all on my own.

Rating: 1

Dave Steil
Apr 10, 2022

My counselor is the best

Rating: 5

Cathy Kelley
Apr 05, 2022

They have great services and just opened a new mental health clinic on campus, it is called "New Day Walk-In Clinic."

Rating: 4