St. John's United Family Services

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Contact Information

2429 Mission Way
Billings, MT 59102
United States

Online Contact Form
DayHours
Monday 8 AM-4 PM
Tuesday 8 AM-4 PM
Wednesday 8 AM-4 PM
Thursday 8 AM-4 PM
Friday 8 AM-4 PM
Saturday Closed
Sunday Closed

As a full-service adoption agency licensed by the state of Montana, we guide, educate, and support all members of the adoption triad. Each adoption is unique based on what is in the best interest for the child, birth parents, and adoptive parents. Our staff is committed to assisting waiting families and birth parents with all legal matters pertaining to adoption as well as pre and post-adoption counseling. We can also direct you to our Wendy’s Wonderful Kids program for more information about adopting a waiting child and assist in search services for those interested in contacting a long-lost family member. Adoption laws vary by state, and all services offered by St John’s United are governed by and in conformity with the laws of the State of Montana.

St. John’s United aspires to provide healing, meaning and purpose every day for every age. Our mantra, “So Much Life to Live,” expresses our belief in three key areas of life: home, health and family.


Services and information

  • Adoption

Requirements to become a foster parent

Adults interested in fostering and adoption can find support from the Montana Department of Public Health and Human Services (DPHHS). The official state website answers commonly asked questions, provides information and resources for families, has information about tax credits and support groups, and more.

The Child and Family Services Division (CFSD) or your local child-placing agency should be one of your first points of contact if you need assistance.

Many online resources are entirely free to parents, such as blog articles. Support groups also exist to help you through the process by providing educational materials or connecting advocates. Foster parents can attend events as well, such as the Child Abuse and Neglect Conference.

Your local foster care agency is always there for you, so don't be afraid to ask questions or raise concerns. You're part of a team as a foster parent, and you can rely on the other team members, such as the case manager or birth parents.


Ratings and Reviews

Average user rating

4.1 / 5
Rating breakdown
5
4
3
2
1
If you have an experience with this agency, please write a review.
Kaylee Anderson
Jun 17, 2022

St. John's is a beautiful facility but the management is awful. The basic shift like management up to the top are all awful people. They do not care about the residents of the facility or about their employees. Care needs are not met for the residents and any attempt to bring it up is dismissed. The cottages are ran by a woman who has no right to be working in a caregiving field. She has no care for anyone, all she cares about is receiving a paycheck and that goes for almost all of the management. There was good management but it was not in the caregiving department. I am sad for the residents that have been placed at St. John's, until management is cleaned up the staff does not have a desire to give their all and the turn over rate is insane, no CNA/Nurse ever knows what's going on or can give any helpful info when asking about a loved one.

Rating: 1

NormLaura Galey
May 17, 2022

The facility is clean and efficient
The staff at all levels are kind caring and efficient

Rating: 5

Hillary Schafer
Mar 08, 2022

Love the care and compassion staff have for the residents!

Rating: 5

Katie LeMons
Feb 20, 2022

I have been interning at St. John’s for a few months and just started a job as well. It has been amazing so far! Friendly staff, safe and clean environment, and overall a great community!

Rating: 5

Grace Ostermiller
Feb 03, 2022

Love St. John’s, the people are wonderful.

Rating: 5