ChildServe

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Contact Information

5406 Merle Hay Road
Johnston, IA 50131
United States

Online Contact Form
DayHours
Monday 7:30 AM-6 PM
Tuesday 7:30 AM-6 PM
Wednesday 7:30 AM-6 PM
Thursday 7:30 AM-6 PM
Friday 7:30 AM-4:30 PM
Saturday Closed
Sunday Closed

ChildServe improves the health and well-being of nearly 5,800 children each year through specialized clinical, home, and community-based programs and services. We are experts in pediatric rehabilitation and care for children and young adults who have a wide variety of developmental delays, disabilities, injuries, and other special healthcare needs.

We offer specialty services, uniquely equipped facilities, and state-of-the-art technology. Our mission is simple: We partner with families to help children with special healthcare needs live a great life. The children and young adults we serve inspire us to provide possibilities and improve quality of life in a caring environment.

 


Services and information

  • Other

Requirements to become a foster parent

Many new parents are worried they'll be on their own if they decide to foster. That's not true; you have tons of support on your side.

You have the Iowa Department of Human Services (DHS). Your local DHS recruits and approves families for fostering and adoption. They also place children with approved parents.

The Iowa Foster & Adoptive Parents Association has handbooks, contact phone numbers, information on training and case plans, useful PDFs for foster parents, and more online.

You also have your local child-placing agency for assistance. They're licensed and approved to train parents and place children in homes. You can find information on how to navigate the legal system or tips for working with birth parents, for example.

Many state non-profits dedicate themselves to assisting foster youth and the families caring for them. They may help with basic care, such as clothing or food, or educate parents on specific topics.


Ratings and Reviews

Average user rating

4.7 / 5
Rating breakdown
5
4
3
2
1
If you have an experience with this agency, please write a review.
Adria Millard
Sep 16, 2021

Phenomenal program and friendly staff!

Rating: 5

Typical Wolf
Sep 11, 2021

At the front desk you'll meet Shirley and Fran not sure It's what it is without them

Rating: 5

Jonathan Covalt
Aug 26, 2021

We took a child here for the testing to determine whether he has ADHD or not based on his behaviors.

The psychologists here are good. They deal well with children, and do a good job explaining their tests and the results to parents.

We had originally scheduled to take our child in back in April to see a new psychologist. She did the initial interview with me and our son, mostly just asking questions about the behavior that prompted us to bring him in the first place. We then scheduled a follow-up, which was the actual testing of our child for May.

This is where things took a bad turn. About a week before the follow-up, the office called and told us that their new psychologist, who'd only been with them for a few months, had quit suddenly, and without notice. They rescheduled our appointment for July.

Then, not even a week before our July appointment, we got another call. The psychologist we had rescheduled with had an emergency, and they had to reschedule again, this time for August, a date more than a month later.

We finally got in to see someone in August, and they did a good job, but the follow-up for this appointment, a telehealth call just to discuss the test results in more detail (which the psychologist said should be ready in about 2 weeks) could not be scheduled for over a month again.

Overall, while I can recommend the doctors here, the place is overbooked, and does a poor job getting anything done in a timely manner. In our case, the tests we're doing might affect our child's school development and learning, so the fact that it's taken nearly six months just to get it done is very aggravating.

TL;DR If you have other options and need your child to see a psychologist quickly, that might be a better way to go, as it takes a long time to get in here. The doctors are good, though, so if you have the time to wait for an appointment I would recommend them.

Rating: 4

david jones
Aug 22, 2021

We have a special needs Granddaughter that absolutely LOVES the staff, other children and the fun activities. She spends a weekend a month there and always returns home with a huge smile. Staff seem loving, patient and, very good with our Granddaughter. Thank you for what you do and how well you do it.

Rating: 5

Nicole Barber
May 27, 2021

Great people

Rating: 5