Lifeline Children's Services, Inc.

Lifeline is a wonderful agency with a holistic approach to family ministry. Lifeline helped us become an adoptive family and most recently they’ve helped us become licensed foster parents.

The thing I love most about Lifeline is their support doesn’t end when the adoption is finalized. They offer a lifetime of support. For my family, and my son’s birth family.

We love Lifeline!

Update 6/25/19 as a direct violation of Google’s conflict of interest guidelines you are not supposed to review your own business therefore the following reviews are technically invalid as they are employed by the company as verified by the “Meet our People” section at Lifeline’s website. These are not actual customer reviews:
Brittany Mobley (Social Worker - Georgia)
Mary Gray (Pregnancy Counselor - Georgia)
Rachel Huggart (Pregnancy Counselor)
Emily “G” Griffin (Pregnancy Counselor - Georgia)
Eric Reinhold (obviously related to Kara)
Kaylyn Reinhold (obviously related to Kara)
Kara Reinhold (Social Worker - Florida)
Christie Mac Segars (Vice President of Domestic Programs)
Dana “S” Stewart (Outreach & Communications Coordinator - Domestic Services)

Hmm, my original review no longer seems to be visible are we trying to hide something? Oh the fact that you take people’s hard earned money and don’t advocate for them! Erase this one and names and contact info will be posted so the public can call and ask their own questions as they should! This is a legitimate review of the practices of your company if you are not fond of my review then rid yourself of the folks that led to this review!!!!

Original review: We have not been represented well nor have we been helped by anyone in the local office or at the highest levels to ensure that our transition from Bethany to Lifeline has been a seamless one. Our process seems to have started over from scratch with us doing ALL the leg work, we have provided all fees in a timely manner and more than just a fraction of our yearly income with no accountability for where our funds have have been applied. The only contact we’ve had from any representative has been as a response to our initial contact attempts. No one seems to be advocating for us which seem against everything we have read or been told. Please help, we would like some help.

Update: an upper level VP of Domestic Services has stepped in to help. She was very responsive, spoke with us during her vacation time and showed us she cared. Unfortunately she initially took a stance of “well you failed to respond to an email” an email buried in 11 other emails from 6 different authors most of which did not pertain to our personal journey. The most important email regarding our transition from Bethany to Lifeline was sent on 12/21/18 (Friday afternoon before Christmas) and NOT A SINGLE SOUL thought to reach out to us to say “hey there is some missing info that is required to transfer your case from Bethany to Lifeline”. 3 months went by and we had no idea there were steps to be taken on our part to get things rolling. Another disappointing response was “we didn’t know if you guys wanted to proceed” Ummm, we gave thousands of dollars and signed paperwork to release our medical documents, what exactly was it that screamed “this family is not interested in proceeding?” Long story short: we have decided that if this level of commitment to the adoptive families is what to be expected we have agreed to move on without Lifeline. 3 weeks ago we “agreed to disagree” and settled for a partial refund, have our profile books sent back to us, and provided a “list” of ALL the agencies that would accept our home study which come to find out is THREE. 2 of these “entities” they weren’t that familiar with. Beware of what you are told, ask, ask, ask a LOT of questions! They sell you on how universal their home study is(it’s not), they sell you on how they will guide you through the journey(bring a lamp you’ll be in the dark for the most part), they sell you on how widely your profile is shown(it’s only in your own state-not helpful if you are a blended family Hispanic/Anglo). Well about 3 weeks has gone by and our local office has yet to send our profile books back to us and has not responded to any communication once they have washed their hands of us after HQ stepped in.

Lifeline is a wonderful, gospel-centered agency that cares well for their clients.

Lifeline cares so well and holistically for families, children, and women in need!

I am so impressed with the heart of this agency. They truly are focused on their mission to spread the gospel through adoption. Their ability to truly care for the birth mom, her desires and needs, is amazing. As this can be her desire to place her child for adoption, they then do a beautiful job matching and helping the family who will receive this precious child.