Foster Georgia

The system is severely broken down. No one can help answer questions. They doesn't care about you or anyone else, there's no reason for their existence. The federal government needs to shut them down and start all over. Several people are in dire straights because of the way this organization is run.

L. Sears that work at the defacs office near Bankhead train station in Atlanta is the worst case worker ever she closed my case after I turned in everything before the due date u can't get nobody on the phone this is not helping needy families at all she had attitude when she did contact me both times im like what she mad for and im the one still waiting on my benefits my kids need there medicaid and food stamps this is not right i will be writing a letter since nobody is answering the downtown location why is nobody doing anything about this

Can’t never get anyone on the phone, this system is so screwed up it’s honestly sad. Y’all might as well close the doors and fire everybody in y’all’s offices, none of y’all good for anything

9:00AM 5/9/23
The security guard, she will not give you her name, with the short black hair cut to her chin, standing back right in photo, she may get away with talking to bilinguals nasty but that doesn't work on fluent speaking native tongue individuals. She directs people were to stand but talks to them in insulting ways. I was given a ticket and told to stand at Navigator 3 when finished filling out my forms. I did as I saw other's doing and stood in line. The security guard, instead of talking to anyone else in the line or the whole line singled me out and began to talk to me harshly. Telling me not to do what other people are doing, I need to sit down; In my perspective I'm just being picked on and bullied. I asked her to get away from me she's not helping me and she mocked me and retrieved her supervisor, that's fine because I just let her know the rude remarks that were said to me. Her Supervisor wore a white shirt and did not want to tell me this woman's name either. That means you plan to not help people and treat them with out respect before the day starts.
The only woman who had her manners about her and lovely behavior despite what is going on is the woman sitting behind Navigator 3 on the left wearing blue pants and shirt, light complexion and golden short haired curls with glasses. She was even quick, she only had to find a printer her department isn't supplied with. Even the woman in Navigator window 3 sitting to the right was nasty and she wasn't even the one to help me. A man came saying he heard his number and she said for me to hear "See if you're just patient you number will be called quickly", For me, my number was not called I was waved over, plus my situation, I dealt with a security guard harassing me.
If you don't have it in your soul to help people. try not filling out an application here. When you're rude to people like the security guard, you only ruin your own day. I leave here in 15 minutes. You're only tainting your own environment and they give off an attitude like they don't want Georgia constituents there, the more people yall have walking through the door the more it insures your position there with the company. Why it seems like its security's goal to be nasty to you at that office or any other worker, makes no sense. They're just supposed to guide you, I'm not a 3 year old naughty child, talk to me as you want someone talking to you.

Took forever to get approved for benefits because they keep making appointments for dates before I even receive the notice about the appointment in the mail so I end up missing it. Then I finally got approved and had to renew them and they got cut off because I was supposed to reapply before March 31st and didn’t get noticed about it until April 2nd. Then you can’t get anybody on the phone or get them to ever call you back! This system is just so messed up but they don’t care because it’s not them needing help.