Montana Department of Public Health and Human Services
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Contact Information
2677 Palmer St
Missoula, MT 59808
United States
Online Contact Form
Missoula, MT 59808
United States
| Day | Hours |
|---|---|
| Monday | 9AM - 5PM |
| Tuesday | 9AM - 5PM |
| Wednesday | 9AM - 5PM |
| Thursday | 9AM - 5PM |
| Friday | 9AM - 5PM |
| Saturday | 9AM - 5PM |
| Sunday | 9AM - 5PM |
Who Are the Children?
Children who are available for adoption through the Child and Family Services Division of the Montana Department of Public Health and Human Services have been removed from their own families because of abuse, neglect or other family problems that make it unsafe for them to remain at home. The rights of their parents have been terminated, making the children available for adoption.
Who May Adopt?
Married couples or single adults with an approved pre-placement evaluation or adoptive home study may adopt in the State of Montana.
Tax Information for Adoptive Parents
For adoptive parents who have finalized adoptions of children who have met the State of Montana’s special needs criteria in the year 2010 and who require documentation from the state verifying their adoptive child(ren) special needs for IRS purposes
Services and information
- Traditional Foster Care
- Adoption
Requirements to become a foster parent
Adults interested in fostering and adoption can find support from the Montana Department of Public Health and Human Services (DPHHS). The official state website answers commonly asked questions, provides information and resources for families, has information about tax credits and support groups, and more.
The Child and Family Services Division (CFSD) or your local child-placing agency should be one of your first points of contact if you need assistance.
Many online resources are entirely free to parents, such as blog articles. Support groups also exist to help you through the process by providing educational materials or connecting advocates. Foster parents can attend events as well, such as the Child Abuse and Neglect Conference.
Your local foster care agency is always there for you, so don't be afraid to ask questions or raise concerns. You're part of a team as a foster parent, and you can rely on the other team members, such as the case manager or birth parents.
Ratings and Reviews
Average user rating
2.1 / 5| 5 | |
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Aug 08, 2023
I am 4 months pregnant and would just like to get the help we need. I have been on hold for 5 hours now (still on hold as of 5pm) i am just calling about an interview and have yet to get ahold of anyone this is absolutely unacceptable and beyond frustrating.
Jul 25, 2023
I have had 2 call backs scheduled one in June and one in July and never received any call backs. I have been on hold for almost five hours since this morning. Started at 9 am ans still holding at 1:41. THIS PLACE NEEDS SOME TO ANSWER PHONES FOR JUST A QUESTION. LIKE A RECEPTIONIST.
Aug 28, 2019
Most of their numbers are disconnected or outright WRONG. Their website is garbage, for people who dont want people to come see them in person for services they dont try very hard to make it that way. They do the exact opposite and force you to come in person to get even the simplest questions answered.
Jun 26, 2019
The receptionist has great energy and was super helpful. Other than the fact they subrogate when you apply for benefits. So as long as you are on the benefit recieving end they are on your side. If you are not recieving benefits they are super agressive and have all the resources of the state to make you pay. It's helpful to have public help as a backup plan, but it seems that lazy people take advantage of it and abuse the system when they should just get a job. When you need help they do it.
Jan 11, 2019
This review is regarding the Dept. of Public Assistance and the Medicaid AND Medicaid Expansion programs here in Montana. This program/department is currently a mess. I don't know if it is like this in other states, but here in Montana, and more specifically, Missoula, it is terrible. Where do I start.
The website (apply.mt.gov) is a mess. Whoever they paid to design it needs to be fired and replaced with somebody competent. I have experienced numerous problems over the past 2 years with this website. Most recently, today, I tried to apply. I already have an e-pass account, so I logged in and started a new application. First it asks you for your personal information, then it asks about other people in your household. After entering all of this information, it now will not let me move on to the next section of the application. It is staying on the "People in Your Home" section, as if it is assuming that I have more people in my home to enter. There is nowhere on the screen, no button that I can click, that allows me to say that I am done entering this information, so that I can move onto the next section. It is as if whoever designed this website does not really want people to be able to apply for assistance. I have had issues in the past as well. The website is supposed to tell you who in your household is currently receiving assistance. Both of my kids have healthy Montana kids, but this shows up nowhere when I log into my account. It is supposed to show all paperwork that has been mailed to you regarding your case, which it doesn't show.
Next, whatever data system or program the office of public assistance is using to keep track of information regarding each member, whether it be a change in income, a new job, a question about why my insurance was cancelled, needs to be changed. There method or keeping track of data sucks! I will go in to the Palmer office, have a conversation with a staff member regarding my case, they will tell me the issue has been solved. I will come back a week later because the issue has not been solved, and they will have no information in their system about my previous visit, and therefore, I will have to start all over again. It is infuriating!
Get it together Office of Public Assistance! All of the different parts of the Medicaid and Medicaid Expansion program need to communicate with each other, or the system doesn't work!