Maine Department of Health and Human Services

Contact Information

2 Anthony Avenue
Augusta, ME 04333
United States

Online Contact Form
DayHours
Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-5 PM
Saturday Closed
Sunday Closed
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Resource and adoptive parents are a vitally important link in Maine’s child welfare system. Often children in State custody have experienced considerable trauma in their young lives and a caring, loving, and supportive foster home can have a significant positive impact on their lives. While reunification with their biological parents is the primary goal for the majority of children in State custody, there are children for whom reunification is not possible. Children who cannot safely reunify with their parents need the long-term stability and permanency afforded by adoption.

There is a particular need for resource parents who can provide temporary care to babies and young children who are in the process of reunifying with their birth families, resource and adoptive parents who can accommodate larger sibling groups, and those who can provide care for older youth with challenging behaviors.


Services and information

  • Traditional Foster Care
  • Emergency Foster Care
  • Respite Foster Care
  • Adoption
  • Other

Requirements to become a foster parent

Maine's Department of Health and Human Services, Office of Child and Family Services, is in charge of recruiting and training prospective foster parents. They also place children in supportive homes. As such, you can always turn to your DHSS for help.

You can find educational resources, handbooks, and references on their website. All resource parents must be licensed by the OCFS.

The Maine OCFS has partnered with many child welfare agencies that provide support. A licensed child-placing agency can train new parents and ensure they meet licensure requirements.

Resource parents can also learn about reimbursement for care-related expenses. Examples include safety gates, clothing, school supplies, etc.

Plus, foster families can access information, referrals, peer support groups, mentoring, and respite care.


Ratings and Reviews

Average user rating

2.2 / 5
Rating breakdown
5
4
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2
1
If you have an experience with this agency, please write a review.
Jeff Bridges
Sep 14, 2023

Spent 2.5 hours on hold for eligibility specialist someone answered in bad English took my SSN wasted five more minutes in silly questions then told me “the lines are closed due to high call volume”.
Don’t make people wait for hours on hold if there’s no one willing to do their job for them. Clean house fire all these lazy sociopaths collecting salaries and getting fat.

Rating: 1

Ariel Powers
Apr 17, 2023

Spent 4.5 hours waiting for an answer then under a minute talking transferred to wait another 4 hours and then they closed, never spoke to anyone. Called next day 7:50am, waited 7 hours no answer, waiting from open to close and never spoke to anyone.

Rating: 1

Lauren Guppy
Sep 27, 2022

Been calling multiple days for the past month to try and get information to get insurance for my son. Have to hang up most the time because I have to work. One month later and still no progress and now my son is uninsured until they find time to look at my application. Ridiculous and shouldn’t be this hard. Something needs to be done

Rating: 1

USA 101
Jul 11, 2022

Waiting for hours on end for somebody to answer this place needs to be reported for not doing their jobs

Rating: 1

MJK Iraq
Jan 03, 2022

I feel insulted every time I come in here wait hours just for an update or something silly they asked for.

Rating: 1