Arizona's Children Association

The level of incompetence of the employees here is at another level. For them is strictly business. They think they can play with someone's life. We have issues like any average family that will love to adopt a child. This association makes it nearly impossible to do so.

Loved it here. Sadly had to stop going due to insurance but was told before hand!

Worked very hard to get my Grandson who has violent episodes in with this organization. Was emailed a packet to fill out. I printed it out and spent several hours filling it out. When I got there on Tuesday March 3rd they didn’t even want and never looked at the Packet that I filled out. The intake interview was less than professional, I was told nothing of the process and signed a blank pad several times for what she was typing on the screen. There was very little that made any sense of the documents that I was given at the end of the interview. We left and I was told there would be a care coordinator that would contact me by the end of the week to outline a plan. When Friday came and I received no response I called and talked to the receptionist, who put me on hold. When she came back she had no idea what was going on and said a supervisor would be in touch with me before the end of the work day. On Wednesday mid afternoon a representative (Alisa Coucher)called me and wanted to make and appointment. I told her that there response time was not ecceptable and I had made other arrangements to get my Grandson some anger management counciling. I feel if this non profit is federally funded that they should be investigated. I have an appointment Monday March 23rd to finalize this non performance attempt for help

Could use more case managers, smaller case loads. Service would be 5 star then!!

Good place to get mental health services for your kids and family.